We accept exchange requests only after the returned product is received at our office and successfully inspected by our team.

The exchange process will be initiated within 3 days after the product reaches our office.

To request an exchange, customers must share clear photos and an unboxing video / product video of the item showing the issue (such as size issue, damaged item, wrong product, or defect).

This photo/video proof is mandatory for exchange approval.

Please make sure the product is returned in original condition, exactly as it was shipped:

• Unused
• Unwashed
• Not torn or damaged by customer
• With original tags and packaging

If the product is found to be used, washed, torn, damaged, or without original tags, the exchange request will not be accepted.

For any exchange-related queries after 3 days of delivery to our office, please contact our support team:

Email: shreyafashion90@gmail.com